Our Services
Airline Ticket Fulfillment
TravAxis has an experienced team of airline ticket agents that specialize in handling complex ticket issuance including exchanges.
These agents handle a large number of tickets on Amadeus, Sabre, Worldspan, and Apollo, such as JCB tickets, commissionable tickets, published fares against MCOs, always working within a process that guarantees accuracy and speed. The team operates 24/7 and provides pre/post-ticketing.
GDS Fare Loading
TravAxis has a 24/7 support team that will load private and DDF fare data in the GDS. The team guarantees that the fares and rules data is entered correctly by doing extensive quality control testing after loading, ensuring that all GDS pricing systems are performing exceptionally.
Filing fares directly into the GDS has multiple benefits:
- Less errors at the time of ticketing as the tour code or ticket designator auto populate.
- GDS low fare searches become easier to distribute.
- Special net fares and commission contracts attached to specific routings are enforced at the time of booking.
Contracts filing can also be done in a micro use environment, as small as one O&D to be used by a single corporation or a single ethnic market. Whether the carrier has operations in the USA or relies on feeders to bring traffic to a European or Asian hubs, private fares may be filed that will price in the GDS at costs far lower than main stream solutions.
Quality Control (QC)
We handle large numbers of tickets issued on Amadeus, Sabre, WorldSpan, and Apollo/Galileo and runs checklist of rules to eliminate booking abuses, enforce ticketing time limits, among other services.
TravAxis QC team performs a 24/7 quality checks which:
- Check itinerary.
- Check through fare basis.
- Check appropriate commission for that itinerary (go through the contract).
- Check correct Accounting line also check charge amt (RTY).
- Check whether split payment is permitted or not permitted.
- Date Change (Exchange) PNRS.
- Check old and new itinerary.
- Check charge amt, fare difference, taxes, penalty, old comm. (new comm. If any), tour code, waiver code for schedule change.
Hx , Schedule Changes & Name Changes
We check Amadeus, WorldSpan, and Apollo/Galileo and runs checklist of rules to clear inactive segments HX, NO, UN, UC, SC, TK, US or WK.
We also process all schedule changes bookings with airline and customers for best option available.
Outsourcing customer service to TravAxis will provide your travel business with access to robust, round-the-clock support in the form of a 24x7x365 multi-channel contact center. This communication hub is equipped with well-trained professionals and the latest call center technology. At our multi-channel contact center, we engage with your customers through: inbound and outbound voice support, web / live chat, email management.
Software Development
Software development is a broad term for the work involved in developing a web site for the Internet (World Wide Web) or an intranet (a private network). Software development can range from developing the simplest static single page of plain text to the most complex web-based internet applications, electronic businesses, and social network services.
As new technology is evolving everyday, customer requirements are increasing with double speed and Content Management System has been evolving day-by-day with higher standards and it has been providing optimum results to the users.
Online Marketing
Online marketing, also called Internet advertising, uses the Internet to deliver promotional marketing messages to consumers. It includes email marketing, search engine marketing, social media marketing, many types of display advertising (including web banner advertising), and mobile advertising. Like other advertising media,online advertising frequently involves both a publisher, who integrates advertisements into its online content, and an advertiser, who provides the advertisements to be displayed on the publisher’s content.
Search Engine Optimization is a process which improves the volume and quality of web traffic coming towards website from various search engines such as Yahoo, Google, Bing, Yebol, etc.
Whether it is ranking on the first page or needs to have improvement, different methods are used to increase the visitors on the websites. We ensure that your website is ranked among the top sites in various search engines. Our expert team works in an extremely effective way to increase your visits and improve traffic ratio to your website. By submitting your website in search engines, your sales will dramatically change and it will fetch you more quality customers.